FREQUENTLY ASKED QUESTIONS
Simple answers before you travel
How do I book?
Choose a tour, vehicle or specialist and send your request. En Root confirms availability and sends the private quote and next step.
Are supplier details public?
No. Contact details and confidential rates remain protected and communication is managed through En Root.
When is a booking confirmed?
Only after En Root sends written confirmation and any required payment or credit approval is complete.
Can travel agents use contracted rates?
Approved agents and DMC consultants can access the private partner workspace and STO catalogue.
Can I list vehicles or apply as a guide?
Yes. Vehicle suppliers and specialists use separate application and approval channels.